ZOLOEX Privacy Statement

1 Introduction

1.1 Both sides

ZOLOEX is a platform dedicated to users of digital asset transactions and related services. The platform's operating website is https://www.zoloex.com. For the convenience of this Agreement, ZOLOEX and the Site collectively use "we" or other similar names in this Agreement.

As long as the natural person or other subject who visits the website is a user of this website, this agreement is convenient for expression. The following uses "you" or other similar names.

In this agreement, we are collectively referred to as "the two parties" and we or you are referred to as the "party".

1.2 Purpose

This Agreement explains how ZOLOEX collects, processes and protects the personal information you collect from you using the Service or with your consent.

2 Collect message

When we collect user-specified personal information, we are subject to legal and related specific needs. For non-essential information, you have the right to decide whether or not to provide it. The absence of non-essential information may result in the inability to use certain permissions.

By using this website, you agree to all the regulations in this document. If your information is used for other purposes not covered by this agreement, we will notify you in advance and obtain your consent.

Here are the types of information we collect when you sign up and use ZOLOEX:

2.1 Information provided at the time of registration

When registering your ZOLOEX account, you will need to provide information including email address, name, password and more. In order to increase account security, you can apply for SMS for secondary verification. To enable SMS verification, you need to provide a mobile phone number.

2.2 Information required to verify the identity of the user

To comply with global industry regulatory standards including Anti-Money Laundering (AML), Understanding Users (KYC) and Counter-Terrorism Financing (CTF), we are required to collect identity information that can help us verify that you are eligible to register as a principal Members of the site, including but not limited to your name, your residential address, mailing address, other certificates issued by your country or government with different credentials to prove your identity, and the number involved and all others can help us verify your identity Information. This rule applies to both personal and business accounts.

2.3 Information required when using ZOLOEX related services:

In the process of using the ZOLOEX platform, we need to collect service information, which helps us to contact you and provide you with services, including but not limited to your phone number, fax number, valid email address, mailing address and your debit Card information and/or other account information.

At the same time, we monitor and collect relevant data such as (including and not limited to) access date and time, device identification, operating system, browser and IP address. This information may be obtained directly from ZOLOEX or a third party service provider. The collection of these service usage data helps the system ensure that our interface is available to users across all platforms, as well as during criminal investigations.

For all corporate and personal accounts, we collect transaction information including (and not limited to) deposit snapshots, account balances, transaction records, withdrawals, order activity and distribution records. The collection of such data is used to monitor suspicious transaction behavior to prevent user fraud and to assist in the judgment of legal cases.

3 Use of information

3.1 Providing services

We provide you with services through our website. Based on legal obligations and system requirements, we are unable to provide services without data such as identification, contact information and transaction related information.

3.2 Improve user experience

By analyzing the website data to better understand your needs and optimize the system in time to ensure that you have a better user experience and timely solve the problems you encounter in the process of use.

3.3 Marketing Promotion

We may notify you about company news promotions and information related to ZOLOEX related products and services. We may share your personal information with third parties for our marketing and promotional projects, or to distribute marketing information. By using ZOLOEX, you accept this privacy policy and agree to receive such marketing notices. Of course, you can also choose not to receive such marketing notifications at any time.

4 Information security

We are committed to protecting ZOLOEX and you from unauthorized access, alteration, disclosure or destruction of personal information we collect and store. We do not sell, trade or otherwise transfer information to others, or allow others to collect and use the information, but we do not include the following other parties and the following information: our affiliates, help us operate our website, conduct business, or A trusted third party that provides the service.

As long as these parties agree to keep this information confidential, we believe that the information disclosed is appropriate, is in compliance with laws, regulations, rules or regulations, or from the court or his competent authority, enforces our website strategy, and operates the website normally. Where necessary, the related party provides the services required, or protects the rights, property or security of us or others. We also strictly limit our employees and suppliers to access information only when needed and to comply with strict contractual confidentiality obligations.

If you suspect that your personal information, especially your account or password information, has been compromised, please immediately freeze your account and contact ZOLOEX Customer Service.

5 Use of cookies

When you visit our website, we use cookies to record our performance and check the effectiveness of online advertising. A cookie is a small amount of data that is sent to your browser and stored on your computer's hard drive. Cookies can only be sent to your computer's hard drive when you use your computer to access our website.

Cookies are often used to record the habits and preferences of visitors when browsing various items on our website. The information collected by the cookies is unregistered collective statistics and does not contain personal data.

Cookies cannot be used to obtain data on your hard drive, your email address, and your private data, which allows the website or service provider system to recognize your browser and capture and remember information, and to secure your account, which will not be affected by detecting irregular or suspicious account activity.

Most browsers are preset to accept cookies. Some cookies will expire when you complete your browsing, while other cookies will remain on your computer or device until they are deleted or expired. You can set it to ban cookies, but you may not be able to activate or use certain features of our website.

6 Revision of the privacy statement

We will adjust this privacy policy in accordance with changes in the law and the collection and use of personal data. We reserve the right to modify this privacy policy at any time, and the revised announcement will be displayed on the official website. When an updated version of the Privacy Policy is released, you continue to visit this website to display and indicate that you agree to the content of the update and agree to abide by the updated privacy policy.

7 Contact us

ZOLOEX respects the freedom and rights of all users. If you have any questions or concerns regarding this Privacy Policy, or if you would like to submit a data protection request, please contact us on our support page.